Frequently Asked Questions

Contents:

About Berrington Brownies

Ingredients & Allergens

Packaging

Delivery

Privacy Policy

Returns

Safety Information

Serving Suggestions

 
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About Berrington Brownies

Berrington Brownies are baked by Sam - a self-taught baker and lover of all things chocolate. After years of baking only for family and friends, Sam is now hoping to spread the joy of her delicious letterbox friendly brownies UK wide.
Small batches of Berrington Brownies are handmade in Sam's 5* hygiene rated kitchen at home on the Hampshire/Dorset border. They are made using rich, dark Belgian chocolate, free range eggs, a mixture of fair-trade sugars and proper British butter, never spreads or margarine. A small amount of British flour and cocoa powder completes the list of ingredients.
Berrington Brownies are available as a variety of different selection boxes or if you'd rather you can customise your own from a number of available flavours. Each box contains six large brownies (each approximately 7cm x 7cm x 2cm) and weighs well over half a kilo so there is plenty to share if you're feeling generous.
If you don't eat them all at once, the brownies have a shelf life of ten days at room temperature, two weeks in the fridge and up to three months in the freezer.
 
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Packaging

Berrington Brownies arrive beautifully packaged using recyclable materials where possible. Personalised, hand-written gift messages can be included - please specify when ordering or by contacting us at info@berringtonbrownies.co.uk
 
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Delivery

All orders are posted First Class and delivered through your letter box by Royal Mail. This service is included in the price you pay. Royal Mail aims to deliver First Class post the next working day (including Saturdays) although we are aware that this isn't always the case. Please keep this in mind if you would like your brownies for a particular date - we aren't responsible for any delays once orders have been dispatched. Dispatch will be confirmed via email and will include a proof of posting reference number.
 
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Privacy Policy

For your information, click to read our Privacy and Cookie Policies.
 
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Returns

We really hope you enjoy our brownies but if for some reason you don't, please contact us at info@berringtonbrownies.co.uk as soon as possible and we will try to resolve any issues you may have.
 
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Safety Information

Berrington Brownies are handmade in an approved, level 2 food safety certified 5* hygiene rated kitchen located on the Dorset/Hampshire border.
 
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Serving Suggestions

As our brownies are soft and squidgy, we recommend storing them in the fridge and bringing them to room temperature before eating.
They can also be warmed up in the microwave for 20 seconds or so before serving with a big scoop of ice cream or a generous splash of cream. They're equally delicious straight from the fridge with a cup of tea.
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